Live / Mobile
This policy explains exactly what data emm77 collects when you open an account, how that data moves through our platform, and what choices you have over it. We apply these practices wherever access is permitted under local law and in eligible regions.
When you create an account on emm77, we collect the information needed to verify identity, process wallet activity and deliver account support. This includes your registered email address, the phone number linked to your profile, and transaction records generated when you move funds through Coins. ph or PESONet. We do not collect data from your device beyond what is technically necessary to maintain a session — no background location, no contacts, no camera access unless you initiate a document upload yourself. Data you submit during account registration is stored on secured servers and is never sold to third-party marketing companies. Where a local payment rail like Coins. ph or PESONet is involved, transaction references pass through the payment provider's own systems, and their handling of that data is governed by their respective policies. Our retention periods are set by the account-activity rules described in the section below. You can ask us to correct or delete your information at any time by contacting support through the channels listed on this page. Availability of all services depends on local law and eligible regions.
Not every data interaction on emm77 falls under a single policy. Understanding the scope helps you know who to contact when a question comes up — whether that is us, a payment provider, or your device's app settings.
Data collected at login, profile creation and session management falls entirely under this policy. This covers your registered credentials, device session tokens and any account-level preferences you set after logging in.
When you move funds using Coins. ph or PESONet, the transaction reference is visible in your account history. The underlying payment processing, however, is handled by each payment provider under their own data terms — we receive only the confirmation record.
We use session cookies to keep you logged in and to remember basic preferences. We do not use advertising tracking cookies. You can clear cookies at any time through your browser or device settings without losing your account data.
Links or services outside emm77 — including payment apps or external pages — operate under their own policies. We do not control their data practices and we are not responsible for information you share directly with those services.
You have real, actionable choices over the data we hold. After you log in, the account dashboard shows the profile fields we store — name, email, registered phone number and linked wallet identifiers. If any detail is incorrect, you can update most fields directly from the profile section. For records tied to a completed Coins. ph deposit or PESONet transfer, the transaction reference is visible in your account history; if you believe a record is wrong, raise it through support and we will review the corresponding payment log. You can also request a summary of the personal data we hold by writing to our support address. We aim to respond to data requests within a reasonable period, and we will let you know if additional verification is needed before we can act on your request. Service availability, including the ability to process certain data requests, depends on local law and eligible regions.
Log in and open the profile section to see every data field we currently hold for your account. Transaction history, including Coins. ph and PESONet references, is shown in a separate wallet-activity log within the same dashboard.
Most profile fields — display name, contact email, registered phone — can be updated directly. For fields that require identity verification before a change is accepted, the form will prompt you with the next step.
If you have a question about what we hold or why, contact support through the live chat or email channel. Include your registered email so we can locate your account record without delay.
You can request deletion of personal data that is no longer required for account operation. We will confirm what can be removed, noting that some records must be kept for the period required under applicable law.
For any question about how we handle your data — including correction requests, deletion requests or a query about a specific transaction record — the channels below connect you directly to the team that manages account and privacy matters. Having your registered email or account ID ready will help us respond without asking for additional details first.
Open the chat widget from any page while logged in. This is the quickest path for account-level privacy questions, including wallet-record queries tied to a Coins. ph or PESONet transaction.
Write to our support address with your registered email in the subject line. Use this channel for formal data-review or data-deletion requests where you need a written response and confirmation.
The help section inside your account dashboard covers common data and privacy questions. Check there first for step-by-step instructions on updating profile fields or reading your transaction history.
Data protection on emm77 is built around the specific information flows that matter to an account holder in the Philippines — login credentials, wallet identifiers and payment references. Every connection between your device and our platform is encrypted. We retain your account data for as long as your account is active and for any period required by applicable law after closure. Cookie use is limited to session management and basic preference storage; we do not serve third-party advertising cookies. If we update this policy, the revised version is posted at this URL and the date of the last change is shown at the bottom of the page.
All data transmitted between your device and emm77 is protected by encryption. This applies to login, profile updates and every payment reference generated by a Coins. ph or PESONet transaction.
We use session cookies to maintain your login state and remember display preferences. No advertising or cross-site tracking cookies are placed by emm77. You can remove cookies through your browser settings at any time.
Account records are kept for as long as your account is open, plus any period required under applicable law. After a verified deletion request is processed, data no longer required by law is removed from active storage.
When this policy changes, the updated version appears at this page address with a revised date. We do not send retrospective notice for minor clarifications, but material changes are communicated through your account notification centre.
These are the questions we hear most often about data, account records and your rights under this policy. If yours is not here, reach out through the live chat or email channel listed above.
We collect the email address and phone number you enter at registration, plus the session data needed to keep your account active. If you link a Coins. ph or PESONet payment method, we store the wallet identifier and transaction references — not your full payment credentials.
Yes. After logging in, the profile and wallet-activity sections show the data fields we store. For a full summary including support correspondence, send a written request to our email support channel with your registered account email and we will compile the record.
Most fields — display name, contact email, registered phone — are editable directly from the profile section of your account dashboard. Fields that affect payment verification may require you to complete an identity step first; the form will prompt you when that applies.
We do not sell your personal data to marketing companies. Data passes to third parties only when it is technically necessary — for example, a transaction reference is shared with Coins. ph or PESONet to confirm a deposit. Each of those providers operates under its own data policy.
Account data is kept for the period required under applicable law following account closure. Once that period has passed and a verified deletion request is on file, data no longer required by law is removed from our active systems. The exact retention period depends on local regulatory requirements.
The updated policy is posted at this page with a revised date at the bottom. Material changes — those that affect how we process your data in a way that could matter to your account — are also flagged through the notification centre inside your account dashboard after login.